Download PDF Good Services: How to design services that work Writen By Lou Downe

Good Services: How to design services that work

By : Lou Downe

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 pdf download Good Services: How to design services that work

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Book Synopsis :

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a ?good? service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ?good? and ?bad? service and describing the common elements within all services that mean they either work for users or don?t.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

Book Detail :

Author : Lou Downe

Pages : 224 pages

Publisher : BIS Publishers

Language : eng

ISBN-10 : 9063695438

ISBN-13 : 9789063695439

 
Supporting format: PDF, EPUB, Kindle, Audio, MOBI, HTML, RTF, TXT, etc.
Supporting : PC, Android, Apple, Ipad, Iphone, etc.
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