Download PDF/Epub Quality, Behavior, and the Bottom Line: The Human Side of Quality Improvement Writen By Jerry Pounds

Quality, Behavior, and the Bottom Line: The Human Side of Quality Improvement

By : Jerry Pounds

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 pdf download Quality, Behavior, and the Bottom Line: The Human Side of Quality Improvement

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Book Synopsis :

This book is a must-read for anyone who has implemented a quality improvement initiative but has not achieved or sustained the desired results. It describes the element that is commonly overlooked by many quality processes; the failure to specifically identify the critical behaviors needed to improve quality and to sustain the quality improvement initiative.The authors provide a detailed understanding of where quality processes typically break down and how they work better with a focus on the right behaviors. The book provides a blueprint for engaging employees in a behavior-based quality system that can achieve significant quality improvement for any organization.

Book Detail :

Author : Jerry Pounds

Pages : 128 pages

Publisher : Createspace Independent Publishing Platform

Language :

ISBN-10 : 1508567433

ISBN-13 : 9781508567431

 
Supporting format: PDF, EPUB, Kindle, Audio, MOBI, HTML, RTF, TXT, etc.
Supporting : PC, Android, Apple, Ipad, Iphone, etc.
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